Surprise Creations

ALL SALES ARE FINAL

SCOOP SALE DISCLAIMER – PLEASE READ BEFORE PURCHASE

By purchasing a scoop order, you acknowledge and agree to the following terms:

• All scoop sales are FINAL SALE. No refunds, returns, exchanges, cancellations, or chargebacks will be accepted once an order has been placed.
• Each scoop is curated using a randomized selection process. Items are chosen at random and no two boxes, bundles, or scoop orders are guaranteed to be identical.
• Because every scoop is unique, customers understand that they may receive different items, colors, styles, scents, designs, or product combinations than those shown in promotional photos, videos, live sales, or previous orders.
• Promotional images and videos are for example purposes only and are intended to showcase the types of products that may be included. They do not guarantee exact items.
• Duplicate items may occasionally occur in larger orders or repeat purchases. While we do our best to provide variety, duplicates are possible and are not considered a valid reason for refund or exchange.
• Customers are responsible for reviewing all product descriptions, pricing, sizing information, and promotional details before completing their purchase.
• Any minor packaging imperfections caused during shipping or handling do not qualify for refunds or replacements unless the item arrives severely damaged.
• By completing your purchase, you confirm that you understand the randomized nature of scoop sales and accept the risk and excitement associated with receiving surprise-selected items.

Thank you for supporting our small business and understanding the unique nature of our scoop experiences! 💖